Privacy Policy

Payment transactions may be processed through secure third-party payment service providers. We do not store complete credit or debit card details on our servers.

Your information is used strictly to fulfill your orders and enhance your shopping experience:

• Processing and fulfilling orders, managing payments, sending order confirmations, and providing shipment tracking updates.
• Delivering customer support, responding to inquiries, and handling returns or exchange requests efficiently.
• Improving store functionality, optimizing user experience, preventing fraudulent transactions, and ensuring site security.
• Sending marketing communications and promotional offers if you have opted in (you can unsubscribe at any time).

We respect your privacy and never sell or rent your personal information to third parties. We share data only with trusted service partners under strict confidentiality agreements:

• Logistics and shipping partners (SteadFast, Sundarban, Janani, SA Paribahan DHL, FedEx, local postal services) to deliver your purchases.
• Secure payment service providers to authorize and process transaction payments safely.
• Technology and infrastructure vendors who assist with website hosting, fraud prevention, analytics, and email delivery.

Our website uses cookies and similar session technologies to recognize your browser, remember shopping cart items, and analyze traffic patterns.

• Essential cookies are required for core features like cart management and secure login.
• Analytics cookies help us understand user interaction to continually improve shop performance.
• You can manage your cookie preferences through your browser settings, though disabling essential cookies may impact certain store features.

You maintain full control over your personal data. Depending on your location, your rights include:

• Accessing and reviewing the personal data we hold about you through your account dashboard.
• Requesting corrections to inaccurate or incomplete information.
• Requesting the deletion of your account and personal data, subject to lawful record-keeping requirements.
• Opting out of direct marketing emails by clicking the "Unsubscribe" link in any promotional email.

We implement industry-standard technical and organizational security measures to protect your data against unauthorized access, loss, or misuse.

• All sensitive transactions are encrypted using Secure Socket Layer (SSL/TLS) technology.
• We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by legal and tax obligations.

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please reach out to our team:

• Email: support@thejackpotbd.com
• Visit our Support & Help Center page to submit a direct message or live chat with our team.